Shipping policy

At Kitchen’s Point we aim to process and deliver your order as efficiently as possible. This Shipping Policy explains our order processing times, shipping method, estimated delivery time and other important shipping information.

1. Free Standard Shipping

We offer Free Standard Shipping on all orders.

There is no additional standard shipping charge for all orders unless otherwise stated during checkout.

2. Order Processing Time

Orders are generally processed within 1–3 business days.

Our order processing days are:

Monday through Friday

Orders are not normally processed on weekends or U.S. federal holidays.

Processing time includes the time required to verify, prepare and process your order before it is handed over for shipment.

3. Daily Order Cut-Off Time

Our daily order cut-off time is:

4:00 PM (Central Time)

Orders placed before 4:00 PM on a processing business day may begin processing that day.

Orders placed after 4:00 PM will generally begin processing on the next available business day.

The 1–3 business day processing period begins according to the applicable processing schedule.

4. Transit Time

After your order has been processed and shipped, the estimated standard transit time is:

3–7 business days

Transit time begins after the order has been processed and handed over to the shipping carrier.

5. Total Estimated Delivery Time

The total estimated delivery time is:

4–10 business days

This estimate includes:

  • Processing: 1–3 business days

  • Transit: 3–7 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays and other circumstances outside our reasonable control.

6. Order Tracking

When tracking information is available, it may be provided to you by email or through your order information.

Please allow some time for tracking information to become active after your order has been shipped.

If tracking information does not immediately show movement, this does not necessarily mean that your package is not in transit.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

Kitchen’s Point is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer.

If you notice an address error after placing an order, contact us as soon as possible at support@kitchenspoint.shop. We cannot guarantee that an address can be changed after an order has entered processing or shipment.

8. Shipping Delays

Although we aim to meet the estimated delivery times stated above, delays may occasionally occur due to circumstances outside our reasonable control, including:

  • Carrier delays

  • Severe weather

  • Holidays

  • Transportation disruptions

  • Incorrect or incomplete shipping information

  • High shipping volumes

  • Other events affecting carrier operations

If your order is delayed beyond the estimated delivery period, please contact us so that we can assist you.

9. Lost or Damaged Packages

If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible.

For damaged packages, please retain the original packaging and provide photographs when requested so that the issue can be reviewed.

We will work with the applicable shipping or fulfillment provider to help resolve the issue.

10. Delivery Confirmation

A package may be considered delivered when the applicable carrier's tracking information confirms delivery to the shipping address provided with the order.

If tracking shows that an order has been delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors or the carrier where appropriate.

If the package remains missing, contact us at support@kitchenspoint.shop for assistance.

11. Shipping Restrictions

Some products or destinations may have shipping restrictions due to product characteristics, carrier requirements, applicable laws or other logistical limitations.

If we are unable to ship an order to the address provided, we will contact you regarding the available options.

12. Contact Us

If you have any questions about shipping or your order, please contact us:

Kitchen’s Point
2101 Abbott Rd
Anchorage, Alaska 99507
United States

Phone: +1 907 272-8424
Email: support@kitchenspoint.shop